If you’re not satisfied with your purchase from Rooms to Go, you may be wondering if you can exchange it for something else. The answer is yes, but there are a few things you need to know before making the exchange. First, you’ll need to have your original sales receipt and the credit card you used to make the purchase.
Second, all exchanges must be made within 30 days of the original purchase date. And finally, only merchandise that is in new and unused condition will be accepted for exchange.
Don’t buy from Rooms To Go | 🤦🏽♀️ I need to vent
- Go to the Rooms to Go website and find the furniture you want to exchange
- Click on the “Exchange” option and fill out the form with your contact information and the items you wish to exchange
- A customer service representative will contact you to arrange a pick-up time for your old furniture and delivery of your new furniture
- Once the furniture is exchanged, you will be responsible for any difference in price between the two items plus a restocking fee
Rooms to Go Return Policy on Couch
If you’re not happy with your purchase from Rooms to Go, we’ll be happy to help you return or exchange it. Our return policy on couches is as follows:
-Couches must be returned within 30 days of delivery or pick-up.
-Couches must be in new, unused condition and free of any damage. If a couch is returned damaged, a 20% restocking fee will be applied.
-All returns must be authorized by a Rooms to Go representative before being accepted.
To initiate a return, please contact us at 1-888-733-4885.
We want you to be happy with your purchase from Rooms to Go, so if you have any questions about our return policy or need assistance with returning or exchanging a couch, please don’t hesitate to contact us.
Can You Exchange a Mattress at Rooms to Go
If you’ve ever shopped for a mattress, you know that they’re not cheap. So what happens if you buy a mattress from Rooms to Go and it’s not quite right? Can you exchange it?
Here’s what we found out: yes, you can exchange your mattress at Rooms to Go within 120 days of purchase as long as you have your original receipt and the mattress is in good condition. There is a $149 return fee, but that will be applied to your new purchase.
If you’re not satisfied with your purchase, we recommend shopping around and doing some research before buying a mattress.
It’s an important investment and you want to make sure you get the perfect one for you!
Rooms to Go Damaged Furniture
If you’re looking for damaged furniture, Rooms to Go is the place to go! We offer a wide variety of damaged furniture at deeply discounted prices. Whether you’re looking for a scratched table or a dented dresser, we’ve got just what you need.
And because our damaged furniture is sold as-is, there are no returns or exchanges allowed. So if you see something you like, be sure to grab it before it’s gone!
Can I Return an Item from Rooms to Go
If you’ve purchased an item from Rooms to Go and need to return it, you can do so by following the steps below:
1. Locate your original sales receipt and keep it handy. You’ll need this in order to process your return.
2. Find the nearest Rooms to Go location and take the item you wish to return, along with your sales receipt, to the customer service desk.
3. The customer service representative will process your return and either issue a refund or exchange for another product, depending on your preference.
Rooms to Go Outlet Return Policy
If you’re not happy with your purchase from Rooms to Go Outlet, we will gladly accept your return within 7 days of delivery. To be eligible for a return, your item must be in the same condition that you received it. Returns are easy – just bring your purchase back to any of our Rooms to Go Outlet locations and we’ll process your return right away.
We do not offer refunds for items purchased online, but you can always exchange them for something else in-store.
Does Rooms to Go Have an Exchange Policy?
If you’re not happy with your Rooms To Go purchase, you can exchange it within 7 days of delivery or pick-up. All exchanges must be done at a store location and you will need to present your original receipt. The exchanged item must be in new condition and accompanied by all original packaging and accessories.
If you don’t have a receipt, we may be able to process your return as a store credit.
Can I Get a Refund from Rooms to Go?
If you are not satisfied with your purchase from Rooms to Go, you may be eligible for a refund. To request a refund, please contact our Customer Care team within 7 days of delivery. We will need your order number and the reason for the return.
Once your return is authorized, you will have 14 days to ship the item back to us. The item must be in its original condition and packaging. Refunds will be processed within 2-3 weeks after we receive the returned item.
How Do I Exchange Items in Store?
In order to exchange an item at a store, you will need to have your receipt and the credit card that was used to make the purchase. Most stores will allow you to exchange an item for another item of equal or lesser value. If the item you are exchanging is of greater value than the item you are receiving, you may be required to pay the difference in price.
Some stores may also charge a restocking fee for exchanges.
Does Rooms to Go Do Price Adjustments?
Yes, Rooms to Go does offer price adjustments on items that have gone on sale within 14 days of your purchase. To receive a price adjustment, you will need to bring in your original sales receipt and the new sales ad.
Conclusion
If you’re not happy with your purchase from Rooms to Go, you can exchange it within 14 days of delivery. Here’s what you need to know about the process.
